Wallet Security

Charter Rode takes extensive security measures to ensure your account remains as safe as possible, but ultimately, security is a shared responsibility. Here are some actionable steps that you can take to keep your account safe from unauthorized access.

Use a strong password

Use a password that is long, random, and unique to your Charter Rode account. Never use the same password twice across your online accounts. We also recommend using a password manager like LastPass, 1Password, or Dashlane to easily generate and securely store unique passwords for all of your online accounts.

If you don't want to use a password manager, use a passphrase (a sentence or group of four or more words) for your account. However, be careful and do not choose a phrase from a book or a movie as hackers have access to sophisticated databases of such quotes.

Important Reminder: Never disclose your password to anyone. Charter Rode will NEVER ask for your password.

Secure Your Email

Your email is one of the most important connections between you and your Charter Rode account. We use your email to send you important alerts about your account, and to communicate with you if you need support. Please make sure it is secure.

Bookmark Charter Rode

Bookmark https://www.charterrode.com in your browser and only use this link to access Charter Rode. If you ever receive any text messages or emails about your Charter Rode account, always use the bookmark to navigate to your Charter Rode account.

Practice Due Diligence

Always practice due diligence when installing software or applications on the device that you use to access your Charter Rode account. Additionally, you should do your research when allowing any third-party applications to access your account. Avoid installing software from unknown or otherwise shady sources. This includes “free” or cracked versions of commercial software. Browser plugins can also be risky to install, make sure you always install browser plugins from the official browser plugin repository for your browser.

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